Welcome to TAXAPP.US and the TaxApp Mobile App (collectively, "TAXAPP," "we," "us," or "our"). We are dedicated to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

a. Personal Information
We may collect the following personal information from you:

• Name
• Email address
• Phone number
• Social Security Number (SSN)
• Tax Identification Number (TIN)
• Financial information (e.g., income, expenses, deductions)
• Payment information
• Documents and forms related to tax preparation (e.g., W-2, 1099, receipts)

b. Non-Personal Information
We may also collect non-personal information, including but not limited to:

• Browser type
• Device type
• Operating system
• IP address
• Usage data (e.g., pages viewed, links clicked)

2. How We Collect Information
We collect information through various means, including but not limited to:

• Directly from you: When you provide it to us (e.g., via forms, phone, email).
• Automatically: As you navigate through our website or use our mobile app (e.g., usage data, cookies).
• From third-party sources: Such as financial institutions and tax authorities.

3. Use of Information
We use the information we collect to:

• Provide and manage our tax preparation services
• Process and file your tax returns
• Communicate with you about your account and our services
• Improve our website and mobile app
• Conduct research and analysis to enhance our services
• Comply with legal and regulatory requirements
• Prevent fraud and ensure the security of our services

4. Sharing of Information
We may share your information with:

• Service providers: Who assist us in providing our services (e.g., payment processors, cloud storage providers).
• Tax authorities and government agencies: As required to file your tax returns.
• Third-party partners: For marketing and promotional purposes, with your consent.
• Legal authorities: If required by law or in response to legal processes.

5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal information, no method of transmission over the internet is completely secure, and we cannot guarantee its absolute security.

6. Your Rights and Choices
You have the right to:

• Access and update your personal information
• Request the deletion of your personal information
• Opt-out of marketing communications
• Restrict the processing of your personal information
• Withdraw consent at any time

7. Virtual and Remote Tax Preparation Services
For our virtual and remote tax preparation services:

• We ensure secure communication channels (e.g., encrypted email, secure file transfer).
• We verify your identity through secure methods.
• We provide detailed instructions on how to submit documents electronically.
• We maintain strict confidentiality and privacy standards.

8. Children's Privacy
Our services are not directed at individuals under the age of 17. We do not knowingly collect personal information from children under 17. If we become aware that we have inadvertently received personal information from a child under 17, we will take steps to delete such information from our records.

9. Business Transfers
In the event that TaxApp Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised Privacy Policy on our website and mobile app. Your continued use of our services after such changes will constitute your acceptance of the updated Privacy Policy.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Email: Contact@TaxApp.us
• Phone: +1 (781) 324-3330
• Address: 14 Summer St, Suite 202, Malden, MA 02148, USA